Colleague Development & Culture Business Partner - London or Sheffield

Reporting to:

Chief Executive Officer


Bluestone Mortgages (BML) is a dynamic, credit orientated lending business with over 100 employees and operations out of offices in London and Sheffield. The business is backed by Macquarie Bank, one of Australia’s largest investment banks and majority owned by management. BML is part of a group of businesses which include Fignum (a fintech start-up), BMFI (a motor finance business) and BCF (a consumer finance business).

BML’s strategy is to acquire, originate, fund and manage specialist residential mortgages. Currently the business is expanding strongly, and this has created an exciting opportunity for a highly motivated individual to join the team and to help develop our colleagues and further enhance our positive culture.

Bluestone primarily serves customers that fall outside mainstream lenders criteria, making it a very interesting segment to serve. Customers are generally credit impaired, self-employed, contract or part-time workers, recent migrants, and those with complex or irregular incomes. Loan purpose is a mix of purchase and refinance, and we write traditional, help to buy, and buy to let mortgages.

The role will be based in Bluestone’s modern office in Chancery Lane, London or Westfield House, Sheffield with regular travel required between the two offices. A portion of time will be ‘work from home’ if desired.

Job Overview:

The role will be responsible for embedding a positive culture throughout BML whilst supporting the development of colleagues, including the design and provision of training to ensure everyone has the necessary skills to support our customers and the delivery of our strategic objectives.

Core responsibilities

  • Develop and maintain competency and performance management frameworks that meet the needs of the business.
  • Design and implement a succession planning programme, including targeted mentoring support and tailored development plans for colleagues recognised as ‘rising stars’ within BML.
  • Identify training needs, both technical and soft skills, and support the management team with the development and delivery of training to support the colleagues with their ongoing development.
  • Establish a programme to measure the ongoing competency of colleagues and provide targeted training support as necessary.
  • Oversee the programme of Computer Based Training (CBT), ensuring the materials are tailored to BML’s business needs. Ensure colleagues complete the training within the required timeframe.
  • Support the management team with colleague inductions and monitoring of onboarding and oversight of probation activities.
  • Assist the CEO with periodic assessment of resource requirements, including headcount, capability, experience and seniority.
  • Champion the ESG (Environmental, Social and Governance) & CSR (Corporate & Social Responsibility) agendas within the business.
  • Responsibility for all premises and Business Services related activities for BML including the management of the Business Services team.
  • Support the CEO with the maintenance of a positive business culture, including a strong focus on employee engagement, equality & diversity and the creation of supporting MI.
  • In conjunction with the Exec team, create and embed BML’s vision and values across the business.

Skills & Requirements


  • Experience designing and delivering training within a financial services environment.
  • Confidence to train, challenge and support all colleagues
  • Ability to build good relationships and manage challenging situations
  • Ability to work autonomously with high attention to detail and strong written/oral communication skills.

Equality & Diversity

BML is firmly committed to creating and maintaining a diverse and inclusive workplace in which all employees are valued, respected and supported. These principles apply to all, regardless of race or ethnicity, religion, age, gender, gender identity or sexual orientation. Equality and Diversity is a core value within BML and we welcome applicants from all sectors of the community.

Job offers at Bluestone are subject to satisfactory background checks. Please disclose any adverse history relating to credit or criminal checks when applying for any role.
For Conduct Roles
  • Ongoing compliance with the Individual Conduct rules contained within Chapter 2 of the FCA’s Code of Conduct Handbook.

For more information please email People and Places Team

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The London or Sheffield Office

Benefits and Rewards

Access to an Employee Assistance Programme

Annual leave purchase scheme (up to 5 days)

Cycle to work scheme

Free fruit, tea and coffee, all day, every day

Membership of an employee share scheme

Performance related bonuses

A salary sacrifice pension scheme

25 days annual leave

Critical illness cover

Life Assurance

Income Protection Policy

Regular, fully-funded, social activities

Season ticket loans for travel

Study support

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